Your payment terms will be agreed at the time of booking, but for most balloon displays and smaller events balances are due 7 days before the event. For Weddings and larger events the balance payment will be due 4 weeks before the event date, this is due to the large amount of supplies and third party vendors that usually need to be paid.

You will get a 14 day cancellation period from the time of booking, if you need to cancel after this we will work with you to move your deposit to an alternative date/booking. In exceptional circumstances we will at our discretion refund your deposit minus any costs incurred.

When looked after and stored correctly balloons can last for weeks. However balloons are affected by temperature, they will expand in the heat and deflate in the cold. We recommend balloons displays that are outside are set up on the day of the event as late as possible to avoid them deflating to much. Balloons kept indoors should be kept away from areas of temperature fluctuations. We expect our outdoor balloons to last for the day of the event, and our indoor balloon displays to last for 48 hours. While they will last longer than this they may not look their best.

We offer packages and services for all shapes and size events, and to suit all budgets. If you are in our catchment area, and flexible on times of set up etc, then in most circumstances we will be able to help. Even for the smallest of events or decorations as we offer self collection on props hire, balloon stacks and smaller items so we can work with you to suit your budget.

Yes we can. We can offer a huge range of personalised items from backdrop signage personalised balloon stacks and even clothes like dressing gowns for sleepover parties.